Factors Associated with Overall Evaluation of the Service

Volume 37, Number 4, December 2011 shown). Many of the clients’ social and demographic and abortion visit characteristics, including age, education, marital status, parity, site, gestational age and the sex of the doctor, were also associated with how they evaluated the service they received. However, the type of abortion procedure received, whether women reported being offered a choice of abortion procedure, whether the current procedure was a follow-up to an incomplete medication abortion, residence and having had a previous induced abortion were not related to how they rated the services. In the multivariate analysis, women who gave the highest rating on whether the doctor had made them feel comjust 55% found the waiting time acceptable. In terms of the facility environment, the majority rated the facility as clean, and 67% reported seeing antichoice protesters outside the facility. Of those who saw protesters, 62% said they were bothered by them (not shown).